WireMT Privacy Policy
Last updated: Nov 5, 2026
1. Who we are
Luxology runs WireMT and is the "responsible party" for your personal information under South Africa's Protection of Personal Information Act (POPIA). This policy explains what we collect, why, and who else sees it. Email us at luxology.agency@gmail.com with any question about it.
2. What we collect
- Account details. Your email address, your name if Google or GitHub gives it to us, a sign-in provider ID, and your password. Your password is stored as a one-way scramble (a hash), so we cannot read it.
- MT5 connection. Your MT5 login number, your broker server name and your MT5 password. The password is stored encrypted.
- Trading activity. Orders, positions, balances and account information that pass through WireMT when you, or a platform you use, send a request.
- Usage records. Which requests were made, when, with which API key or Student ID, and whether they worked. Our servers may also record technical details such as your IP address.
- Payments. The Yoco payment reference, the amount, the date and your email. We never see or store your card details. You type them on Yoco's page.
- Platform links. The names of platforms that have used your UUID, and when.
Platforms that use WireMT
When you give your UUID to a trading platform (for example EdgeFlow), that platform can see: your email address, your WireMT plan, whether your payment is active and until when, which MT5 account (login number and server) the UUID belongs to, when it was last used, and the activity done through that platform. We do not share your MT5 password. We do not store your MT5 password in plain text. You can stop a platform at any time by regenerating the UUID (Pro and Enterprise) or by asking support (Starter, where the UUID is permanent).
3. Why we use it
We use your information to:
- create your account and keep you signed in
- connect to your MT5 account and place the trades you or your chosen platforms ask for
- take payments and track how many days of access you have
- keep WireMT secure, stop abuse and fix problems
- answer your emails
- meet legal duties, such as tax and accounting rules
We do not sell your personal information. We do not use it for advertising.
4. Who we share it with
WireMT only works because other companies do part of the job. These are the ones that receive your information:
| Who | What they do | What they receive |
|---|---|---|
| Yoco | Takes your payment | Your email, the amount, and the card details you type on their page |
| mtapi.io | Connection service that reaches your broker | Your MT5 login, server and password, and your orders. We plan to replace this with our own connection later. |
| Google, GitHub | Sign-in, only if you choose them | They tell us your email and name |
| Your broker | Runs your MT5 account | Your login and your orders, as with any trading software |
| Platforms you use | Trade for you with your Student ID | They can place trades and read your positions, balances and connected accounts |
We also share information when the law or a court requires it.
Our server and some of these companies are outside South Africa. By using WireMT you agree that your information can be processed outside South Africa. We choose providers that protect data.
5. How we protect it
- Saved MT5 passwords are encrypted.
- Account passwords and API keys are stored as hashes, so we cannot read them.
- Traffic to WireMT uses HTTPS.
- We back up our databases every day.
- No system is perfectly safe. If you see a problem, email us. If your information is ever exposed in a way that could harm you, we will tell you and the Information Regulator, as POPIA requires.
6. How long we keep it
- Account details: for as long as your account is open.
- Saved MT5 login: until you disconnect the account or your account ends.
- Payment records: for the time the law requires, which in South Africa is generally five years.
- Usage records: for as long as we need them for security and support, then we delete them or remove your identity from them.
- Backups: kept for 14 days.
7. Your rights under POPIA
You can ask us to:
- show you the information we hold about you
- correct it if it is wrong
- delete it, unless we must keep it by law
- stop using it for a purpose you object to
Email luxology.agency@gmail.com. We aim to reply within 30 days. If you are not happy with our answer, you can complain to the Information Regulator of South Africa at inforegulator.org.za, or by email at complaints.IR@justice.gov.za.
8. Cookies
WireMT sets one cookie to keep you signed in. It is created when you sign in and lasts 7 days. A second short cookie lasts about 10 minutes while you sign in with Google or GitHub. We do not use advertising or tracking cookies.
9. Changes and contact
We may update this policy. The date at the top shows the latest version, and we will tell you about big changes by email or on the site. Questions: luxology.agency@gmail.com.